For more than a decade, the research and advisory group at Avancer Software Solutions has earned a reputation for critical analysis, market vision, and thought leadership. This group, which we refer to as the Innovation Lab of Avancer Software Solutions, focuses on a select group of critical technologies, and offers informed perspective and thought-provoking original research on e-business, corporate portals, business process management, content/document management, enterprise search technologies, process automation, e-learning, and knowledge management.

Our consultants' full-time focus on these strategically critical technologies gives you the depth of understanding you need to make the right decisions in today's relentlessly competitive business environment.

Thanks to the expertise, insight, and resources available through the "Innovation Lab" of Avancer Software Solutions, our clients can reap the benefits of access to a variety of information sources and research tools, including:

• Viewpoints. Timely snapshot commentaries highlight the key issues you need to understand to make informed decisions on breaking developments in the market.
• Research Notes.Enjoy a first look at our extensive survey research as well as in-depth interview work with those business leaders and innovative software developers pushing the envelope.
• Telebriefings. Participate in an interactive teleconference environment in which our analysts present their take on the significance of industry developments or emerging trends. Subscriber attendees may question the analysts and engage in an interactive exchange with other subscribers.
• Analyst Inquiry. Avancer Software Solutions clients have the option of addressing inquiries to our analysts, with one business day turnaround guaranteed.

When you need information now, we connect you to an associate from our innovation lab who will address your specific problems or data points on a personalized basis.

For the kind of in-depth, custom analysis which moves beyond straightforward matters that might be handled by electronic communication, we offer direct analyst contact and support for telephone access. You can address inquiries through a dedicated research support professional who will direct inquiries to appropriate analysts. Analyst time may be used for any line of inquiry or for custom research at your discretion.